Background

Vnicom Solutions Limited (hereafter referred to as Vnicom), pronounced as vee·nee·kom, is a software engineering company duly registered with the CAC with RC 1541486. Our registered office is located at 3 Dekunle Atoyebi Street, Magboro, Ogun State Nigeria. This policy describes what information we collect about you, how we collect and use the information you share with us, and with whom we share that information. You don’t have to share any information with us, but to use our services, we will need some information from you. Information about when we share your personal information with third parties (such as our service providers and credit bureaus) is also contained in this policy.

Vnicom Solutions Limited (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information.

Information We Collect

We collect and use any information you supply when you interact with any of our touch points. This includes using our app or interacting with us such as when you:

  • Create an account
  • Purchase or generate a voucher
  • Present voucher to the merchants.
  • Merchants accept voucher for customers
  • Subscribe to our newsletter and marketing communications
  • Participate in a survey or promotion
  • Contact us with questions or feedback

How we Use your Information

Here are the various purposes we collect your personal information:

  • To process and fulfill your transactions
  • To provide customer support and respond to your inquiries.
  • To send you newsletters, promotions and other marketing communications
  • To improve our app and services
  • To conduct research and analysis
  • To comply with legal requirements and protect our legal rights.

Sharing your Information

We do not sell or rent your personal information to third parties. We may share your personal information with:

  • Service providers who perform functions on our behalf, such as payment processing, order fulfillment, data analysis, email delivery, and customer support.
  • Authorities when required by law or in response to legal processes such as subpoenas or court orders.
  • We may also share aggregated or de-identified information, which cannot reasonably be used to identify you, with third parties for marketing, research, or other purposes.

Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.

Children Privacy Policy

Our application is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete that information. However, Parents may provide basic information about their kids in secondary schools while setting them up as beneficiaries of vouchers. Such information would be shared with designated merchants (usually those associated with the school).

Changes to this Privacy Policy

We may update this privacy policy from time to time. We will send you a notification that this policy has been updated and update the “Last updated” date at the top of this Privacy Policy. Your continued use of the app after the changes have been made constitutes your acceptance of the revised Privacy Policy. We encourage you to periodically review this Privacy Policy to stay informed about our privacy practices.

If you have any questions or concerns about this Privacy Policy, please contact us with the contact information provided below.

hello@vnicom.com